What Productivity Metrics Should You Measure?
How committed is your team to making your practice the best it can be? From your medical billing department to your clinical staff to your front desk reps, everyone involved in day-to-day business around your office should be motivated to help you become a top-of-the-line medical establishment.
But instilling a competitive instinct in your staff requires a top-down approach. If your practice management team isn’t setting goals and monitoring, measuring, and improving your overall results, you can’t expect your staffers to understand what objectives they should work toward.
One vital area of practice performance is productivity metrics. Making productivity gains requires that you pinpoint certain metrics to measure, set benchmarks, and take actions based on data - rather than just hum along at a baseline level of efficiency and output. Consider the following performance areas as you outline a productivity assessment plan.