Top Practice Management Trends of 2021

August 25, 2021 by Antonio Arias, MBA, CHBME

Topics: Practice Management

Medical practice management is a major undertaking that seems to become more complex and challenging with every passing year. Once a part-time job that was often delegated to a physician’s family members, managing a medical practice today requires a wide range of skills and experience to navigate complicated financial, legal, and staffing issues that can impact even the smallest players in the healthcare industry.

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What is Practice Management?

There’s plenty of things that go on behind the scenes at a medical practice. While physicians must also keep up with patient care, they also must run a business. Medical practice management encapsulates the administrative tasks that keep a medical practice up and running efficiently so physicians can deliver care to patients.

Managing a medical practice involves everything from medical billing and claims processing, metrics reporting, appointment scheduling, and organizing patient data. Whether through the help of medical practice management software, in-house staff, or outsourced consultants, managing an efficient and productive medical practice is possible with these tools.

Practice Management

Why Practice Management Matters for Medical Practices?

The components of a highly successful practice don’t just involve delivering the best care to patients, but also optimized medical practice management. Managing a medical practice ensures that all operations are running efficiently and smoothly so that your patients have a better patient experience and you’re receiving your due revenue. It’s a chain reaction that leads to more patients and better healthcare, and eventually a profitable practice.

While balancing patient care and running a business can be a challenge, practice management resources and tips can help develop your practice’s operations and care while making meaningful changes in your overall management.  

4 Practice Management Trends to Follow

These practice management trends are important to keep in mind: 

Integrated Timekeeping 

There are a plethora of technological timekeeping solutions on the market. But if the one you choose doesn’t have both functionality and flexibility, it’s difficult for your staff to use the tool to its best advantage—or to remember to use it at all. Look for a solution with automated timers within the software, the ability to capture detailed client notes, and a mobile-friendly interface to simplify timekeeping on the go.

Flexible Invoicing and Billing

Once your firm is efficiently tracking time, the next step is to actually bill for it in a timely manner. Whether you’re using billable time or value billing, a flexible approach can be beneficial for both you and your clients. With billable time, for example, having a place to keep detailed notes right where you’re tracking time helps you provide an accurate invoice. This in turn builds trust and transparency with your clients. A flexible solution allows you to build benchmarks from historical time keeping data. And then you can adjust prices when necessary based on current and ongoing data.

Centralized Data Storing

In modern accounting firms, there is no shortage of data. Invoices, timekeeping notes, and archived work files all hold parts of the overall story. But without a plan to leverage the information you need to meet your goals, how valuable is it? Centralised data is easier to access and easier to understand thanks to real-time dashboards and data visualisations. And all of these features help you identify opportunities for growth.


Intensive Staff Training

Training staff to use new technology safely, and on ever-evolving cybersecurity best practices, will be a focus for many practices this year. As practices scrambled to set up virtual care and remote work infrastructures during the pandemic, proper training fell through the cracks or got postponed. Medical practices will now direct more energies into filling these gaps and ensuring that their staff can secure patient data privacy.

Furthermore, in 2020, administrative staff at many medical practices found themselves working remotely because of the pandemic. Some healthcare providers, particularly those providing mental health care, also made the shift to work-from-home. 

This remote work arrangement will likely continue for at least the duration of 2021—if not permanently. Transitioning to a remote work environment will also come with the need for more robust collaboration and communications tools. So, expect to see practices invest heavily in workplace collaborative tools this year.

Let NCG Help Manage Your Practice! 

Putting a good medical practice management system in place is incredibly important for building and sustaining a successful healthcare practice. Whether your needs involve clinical practice management or physician practice management, having the right support can make all the difference when it comes to issues such as medical billing and privacy compliance.

At NCG Medical, we’ve been helping healthcare practices devote more attention to patients for four decades by handling all the ins and outs of the medical billing process. Our customized solutions can improve revenue management cycles and ensure that your practice is realizing the full value of the services it provides. Contact us today to learn more about how we can transform your medical practice management.

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