NCG Medical Systems Voted No. 1 in Customer Satisfaction

July 14, 2005 by Wellons Communi...

Altamonte Springs, FL

NCG Medical Systems, Inc. announced today that its Perfect Care® practice management software was ranked No. 1 in customer satisfaction, according to the 2004 Computer/Web Site Utilization survey conducted by the Professional Association of Health Care Office Management (PAHCOM).

The medical software provider is the only privately held company to make the list, and the only company that maintained and exceeded its high customer satisfaction rating by moving up two spots from its 2002 ranking. NCG Medical achieved an overall rating of 4.25, making the company and its software the highest- ranked service provider in the survey.

"We are both honored and thrilled that our software and staff are so highly regarded by our customers," said Antonio Arias, NCGʼs vice president of business development. "We have never claimed to be the biggest company in our industry, but have always believed that we are the best."

NCG Medical develops and markets Perfect Care®, a practice management software, and d-Chart®, an electronic medical record software. The companyʼs software is installed in more than 2,000 medical offices in 24 states.

PAHCOM is a national organization created in 1988 to provide support to over 3,000 members who specialize in physician office management. The association conducts the annual survey of its members, asking them to evaluate their current practice management software systems by assigning a value from 1 to 5, with 1 being disappointed and 5 being very pleased.

About NCG Medical Systems, Inc.

Headquartered in Altamonte Springs, Fla., NCG Medical Systems, Inc. is a privately owned medical software company that provides cutting-edge technology and software packages to physicians in 24 states.

Since 1979, NCGʼs products have been helping physicians and their personnel manage daily business operations with its cost-effective practice management software, EMR and outstanding customer service.

NCG has 27 employees in its Orlando, Fla. headquarters, a sales office in Miami, and additional staff throughout Florida, New York, Eastern Europe and India.

NCG Medical ranks among the top three providers of practice management software and support in the nation, according to Professional Association of Health Care Office Managers. For more information, visit www.ncgmedical.com

For more information, contact:
Carla Parks, Executive Vice President Gilbert & Manjura Marketing at (407) 261.5716,
cparks@gilbertmanjura.com

Subscribe to Our Blog

Stay in-the-know on trends, best practices, and news affecting the medical billing industry!